Ordering & Delivery

Do you offer delivery across the UK?

Yes, we deliver to all mainland UK addresses. Refer to individual product pages for delivery times.

How much does delivery cost?

Delivery charge varies by product and will be clearly displayed at checkout.

Can I collect my order in person?

Yes, you’re welcome to collect your items from our Guildford showroom. We will contact you when your order is ready to pick up.

Returns, Exchanges & Warranties

What is your returns policy?

You have 14 days to return an item from the date you received it for stock items only.We are unable to accept returns of non-stock items unless there is a fault with the product. Please do not return any product without written authorisation from us first.

What if my order is damaged?

If your goods are damaged in transit we must be notified within 3 working days of receipt of the goods. Photographs of the damage must be supplied to us first. If approval is given then it is at the customers expense to return the goods to us. No returned goods received without prior approval will be accepted by us.

Do your products come with a warranty?

Yes – most of our products come with a manufacturer's warranty ranging from 1 to 10 years. Warranty details can be found on each product page.

Showroom Visits

Where is your showroom located?

We’re based at 3 The Parade, Burden Way, Guildford, GU2 9PB. Free parking is available on-site.

Do I need to book an appointment to visit?

No booking is required for visits, but we do recommend booking your visit to guarantee the right person is available to provide personalised help choosing furniture or advice and guidance on your setup.

Can I try out products in the showroom?

Yes! You can test a wide range of ergonomic chairs, height-adjustable desks, stools, monitor arms, and accessories. Our team is happy to demonstrate adjustments and help you compare.

DSE Assessments & Services

What is a DSE assessment?

A Display Screen Equipment (DSE) assessment reviews your workstation setup to identify any risks that may cause discomfort or injury. It includes posture advice and product recommendations.

Do you offer DSE assessments for businesses?

Yes – we work with individuals, teams, and businesses of all sizes. Assessments can be carried out in person or remotely depending on your location and needs.

How do I book an assessment?

You can book an assessment by contacting us directly to schedule a time. We’ll confirm your booking and guide you through the next steps. Find out more information about our services via our assessments page.

Business & Bulk Orders

Do you supply furniture for businesses and offices?

Yes – we work with a wide range of businesses, schools, and healthcare professionals. Whether you need 5 desks or 50, we can help source and supply the right furniture.

Can you offer a quote for bulk or project orders?

Absolutely. Just get in touch with your requirements, and we’ll provide a tailored quote with bulk pricing where applicable.

Do you provide installation or fit-out services?

Yes – for individuals, businesses and larger orders, we can arrange delivery, assembly, and full installation as part of your order. Please contact us for prices.

General & Contact Info

How can I get in touch with you?

You can call us on 01483 600085, email us at info@healthy-homeoffice.com, or use the contact form on our website. We aim to respond within 24 hours (Mon–Fri).

What are your opening hours?

We’re open Monday to Friday, 9:00 AM – 5:30 PM, and most Saturdays from 9:00 AM – 12:30 PM. Check our website or Google listing for holiday hours.